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Building Staff Culture: The Importance of TRUST

CC Image from T. Vogel https://flic.kr/p/i67wYD

My professional growth plan is focused on building a positive school staff culture. I am no expert in this area but I have been honoured to learn from many others to help with my growth. It is my belief that one of our main roles as principals is to create the conditions for a positive culture. I will be using my blog to share and reflect on my learning journey. 

Through my experience at a number of different schools, and having the honour of being a principal in two of them, I have learned that the 4 Pillars of Positive Organizational Culture in Schools are: strengths-based, collaborative, innovative, and focused. From my experience, these core areas are based on the values of trust, happiness, curiosity, and care.  This post will share some my learning journey in the area of building trust (with a focus on building trust between staff and a principal).

In order to create positive change in schools, there must be trust – not only between staff members but also between staff and the principal.  In my first position as a principal, I moved from being a vice-principal to a principal at the same school so people already knew me and had a better idea of what I stood for as an educator. There was a level of trust already there but this was not the case when I moved to a new school.

When I arrived at my current school 3 years ago, I assumed that trust would be easy to build between the staff and me. I felt I was a decent guy with experience as a principal and there was no reason NOT to trust me… so building trust should happen rather quickly. I had plans to work on trust with me (as well as between staff) but I had no idea it would take as long as it did.  I have learned a ton in my 3+ years at James Hill, especially in the area of building trust. It is not something to be rushed and it takes a lot of effort and time to ensure that trusting relationships are solidified.

I am sure there are times when some staff do not have 100% trust in me but I do feel that, overall, there is decent trust built over the past few years. So what have I learned that was successful (and not so successful) in building trust between staff and a principal? Most of the following ideas have been stolen from others but have worked for me:

  1. Listen… really LISTEN. This was an area that I made a few mistakes. In retrospect, I spent a lot of time trying to prove myself by sharing my ideas and thoughts. I needed to spend less time trying to be interesting and more time trying to be interested.  When we shut up and just listen, it shows we care and it shows it is about US rather than about me. When we listen, we give people a chance to share as well as space to think. The best ideas often come from within and these are the easiest to implement; by just listening, we create the conditions for people to think and share great ideas. I have learned to take the notifications off my phone, put the technology away, avoid interrupting and making it about myself, be present… to truly listen.
  2. Make the Time. Schedule Meet ‘n Greets. I stole this idea from Cale Birk. In my first few months at the school, to get to know the staff and practice my listening skills, I created an online schedule and asked people to sign up for a chance to just sit and chat. My goal was to spend 15-20 minutes listening to learn about staff strengths, interests, curiosities, as well as some information about their families. When I put up the schedule… after about a week, nobody signed up! I was feeling disheartened but there was finally one teacher that took a risk and signed up and met with me. After we met, I realized that people assumed that I was planning to run a bit of an “interview” schedule. Whoops! It was a good lesson for me on making sure communication is clear. Once there was clarity of the purpose of these blocks of time (that actually ended up lasting about 30 mins each), staff all signed up and I was able to spend uninterrupted time listening to the thoughts and qualities of teachers and support staff. Using Cale’s idea of “Meet n Greets” was a great start for me to try to build trust with a new staff.
  3. Walk the Talk.  To build trust we must do what we say we are going to do. This is about effective management. For some reason, management has been given a bad rap and been overshadowed by the importance of leadership. Bruce Beairsto shares that leadership and management are the yin and yang – both are equally important and you cannot be effective in one without being effective in the other. As Beairsto says, “Management builds the house, leadership makes it a home.” A key error for me has been focusing too much on the leadership and not on the management. One of the mistakes I have made is saying “yes” to too much. For fear of being unavailable, I said yes to a lot of requests and, in doing this, was not able to follow through with commitments and promises. By not doing what I said I was going to do, I missed opportunities to build trust. I did learn how less is more so I started to say “not at this time” a bit more often and worked hard to follow through with ideas and commitments to actions for staff, students, and families. By focusing on effective management skills such as follow-through and organization, we can build more trust that has a resulting impact on leadership and culture.
  4. Be Visible. Moving to a school in January was a very positive experience. The previous principal had worked incredibly hard to leave the school after tying up as many many loose ends as possible. January and February were months that provided the opportunity for me to spend a lot of time in classrooms with staff and students. Being visible in classrooms led to great dialogue and a better understanding of who we were as a school at that time. If I spent this time in the office, I would have lost so many opportune moments to form connections and build trust.(Hat tip to George Couros for a lot of conversations about this).
  5. Be Transparent. When making decisions, I did my best to share the why. I know decisions were questioned but through this, my goal was to share that, as much as possible, the students were at the centre of these decisions.  It was also important to share which decisions we needed to make together as a staff, which decisions were made for us, and which decisions needed to be made by me (another idea I stole from Cale). It has been far from perfect, and sometimes we agree to disagree, but the transparency has helped people understand the why. When we are less transparent, assumptions can be made which will likely hinder the process of building trust.
  6. Communicate Clearly. As was stated above, unclear communication can cause misunderstandings and assumptions that hinder the building of trust. It is not what is said that is always important… it is what is HEARD that is important. There were some hard lessons of mistakes I made with this so it is important to learn to identify the people within the staff that you can bounce ideas off of and read memos before they are sent out. There are some people that will show trust more quickly than others so tapping into this relationship can be key in getting authentic feedback about communication. As trust builds, also does the number of people available to help you in this area. When what is heard is what is meant, we are not sidetracked by spending time clarifying and backtracking.
  7. Lead With Care. As Stephen M.R. Covey writes in The Speed of Trust, “the motive that inspires the greatest trust is genuine caring.”  Whether it is a decision about students, families, or staff, we must lead with what Nel Noddings would call an “ethic of care”. Our actions model our values so by leading with care, we can create the conditions for a culture of care and build more understanding and trust.
  8. Be Vulnerable. Putting ourselves out there can be hard but very powerful. I am lucky as I have significant privilege (being middle-class, white, heterosexual, male, etc) so this is easier for me to be vulnerable and share who I am (I shared this video of who I am with staff, students and families when I first arrived). Brene Brown shares that “Being, rather than knowing, requires showing up and letting ourselves be seen. It requires us to dare greatly, to be vulnerable.”  There is power in vulnerability… in putting ourselves out there.  As much as we can (again, easier for me), we can share our stories… stories of who we are, what we stand for and stories of both success and struggle. We cannot pretend to be experts; we need to be learners – learners that take risks and sometimes fail. When mistakes are made, I have learned from the feedback of others to own it, apologize for it, change, and move forward to work to repair it.  When we show vulnerability, we show that we are human and this makes relationships and connections stronger; with these relationships comes trust.

Although I thought trusting relationships would occur much more quickly than they did, I am so thankful and fortunate that I had (and still have) a staff that was patient with me through my mistakes, struggles, and eventual successes. Trust takes time but it is crucial in moving to a positive organizational culture. While we are building trust with our staff, we are modeling effective relationships and also working with each other as colleagues to create an environment of trust and a resulting collaborative culture (a topic that will be reflected upon in a future post).

If you have further ideas that would help me and others continue to build trust and grow, please share in the comments section below. 

 

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The 4 Pillars of a Positive Staff Culture

Part of my professional growth plan is focused on building a positive school staff culture. I am no expert in this area but I have been honoured to learn from many others to help with my growth. It is my belief that one of our main roles as principals is to create the conditions for a positive culture. I will be using my blog to share and reflect on my learning journey. 

I have been privileged to work at two different schools in the past 10 years each having their own organizational culture.  Culture is something that is hard to see but we can always feel; it is the vibe of a school – the beliefs, attitudes, and behaviours that exist within a school staff. In order to create change in a school, we need to work as a staff to create a positive school culture. As Peter Drucker says, “Culture eats strategy for breakfast” so before we can talk about driving real change and having deep reflective conversations, we need to change the behaviours to change the culture. So how do we do this?

At James Hill, our staff has focused on building positive staff culture for the past few years. Our goal was to build school culture, not by isolated team-building activities but through the important work we do together.

To ensure we were acknowledging the importance of behaviours, we started with creating some norms or commitments for our staff meetings and collaborative time (Hat tip to Cale Birk for the idea). The staff came up with the list below and I am sure you can see some themes that arise from the list.

This set of commitments guides our behaviours and has helped create an environment where the staff meetings are a place safe enough to have those conversations that often take place in the parking lots and staff rooms. Prior to a discussion that may have some opposing views, we remind ourselves of these commitments.

More recently, we have talked about the attributes of an effective staff culture.  Staff shared their experiences both in a positive culture as well as a negative culture. They then captured words to describe a positive culture and the words were put into a wordle (Hat tip to Suzanne Hoffman for the idea).

Through the work we have done as a staff and through my journey with them, as well as my learning with the staff of Kent Elementary (my former school), I have come up with what I believe are the Four Pillars of a Positive School Staff Culture. I am sure there are many more areas that could be used as pillars but these four have been most effective for our schools. The pillars include cultures that are:

  • Strengths-based
  • Collaborative
  • Innovative
  • Focused

As you can see, these four pillars are also based on the values of trust, happiness, curiosity, and care. These values weave their way through all four pillars and without them, the pillars can crumble.

In future posts, I will go through the pillars and values in more detail but here is a summary of the 4 pillars.

  • A strength-based culture is one that believes that EVERY staff member has strengths that can be tapped into to benefit the school as a whole. Feedback with staff always starts with strengths (characters and skills), staff memebrs are given the opportunity to determine their strengths, and each staff member is encouraged to use these strengths in the important work with students.
  • A collaborative culture is one that believes the “smartest person in the room is the room itself” (David Weinberger). Staff tap into the strengths of each other and engage in reflective dialogue to drive professional learning forward and create positive change. Trust is a huge part of a collaborative culture and a big change we wanted to make was to move the “parking lot conversations” into the staff meetings. Truly listening to others is such an important way to build trust and a collaborative culture.
  • An innovative culture is one in which educators feel safe to take risks, think critically and creatively, and implement new ideas with support. An important shift we have tried to make is moving from the question, “Can we….” to the question, “HOW can we…”  An important role for principals is to work to provide the resources (time, materials, etc) to build an innovative culture and help good educators become great educators.
  • A focused culture is one that knows the key areas of growth that the school is working on as well as the strategies that can have the most impact in the classroom. With so many ideas, policies, and procedures being sent our way, it is important to be a good filter and keep the staff focused on they vision and mission.  This continues to be my highest area of needed growth.  

The aforementioned pillars are based on important values of trust, happiness, curiosity, and care that not only guide our behaviours but also guide our journey toward a positive school culture.

At James Hill, we have had our challenges but have made huge strides in moving toward a positive staff culture. This year has provided so many examples of a staff that sees the strengths in each other (and taps into this), collaborates in scheduled meetings as well as on their own time, and is willing to take more risks to bring new ideas to the classrooms. With a revised curriculum in BC, focus has been a challenge for us but we will continue to grow in this area as we use the other three pillars to help create more focus on our mission and goals as a school.

I look forward to reflecting and sharing not only my learning but also our growth as a school organization to continually become a more positive school culture.

 

 

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Find the Fireflies: Create the Conditions for Them to Shine

Through my work in promoting a strengths-based education and culture in schools, the question often gets raised: where do we to start? People often agree that to bring out the best in people, shifting our lens to a strengths-based approach is where we want and need to go but the thought of working to embrace the strengths of all of our students can be a bit overwhelming.

My challenge to people is to start with strengths by starting with ONE. Find one student who you observe to lack connection and that possibly has strengths of skill and/or character that might not being revealed and embraced at school.  Take the TIME to get to know this student at a deeper level and work to determine his/her strengths. A few minutes a day of focused time to simply listen can build trust and provide an opportunity to learn and tap into the strengths of a student (think of the difference this would make in a school If every staff member started with one). When we take the time to listen and determine the strengths, we build strong connections and a clearer understanding of how to better engage the child in school.

screen-shot-2016-10-24-at-8-42-41-pmOne of my favourite analogies about starting with one is from Rachel Macy Stafford. She writes about how, in schools, we often see the butterflies. They are easy to spot and see their strengths; they fly beautifully in school. She challenges us to find the fireflies – those students who only shine under the right conditions – and to work to create the conditions for these students to shine more often.

When we start with the strengths of one student, that one firefly, we can make a huge difference to this student. If everyone starts with one, we slowly shift the culture of a school to a strengths-based culture; a culture in which fewer students’ strengths go unnoticed and an environment in which our fireflies have a chance to truly shine.

Start with one. #StartWithStrengths. Find your firefly.

For a deeper look into a strengths-based approach to education and leadership, check out my recent TEDx talk here and below.

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6 Keys to Connecting With the Disconnected

I recently had the honour or being asked to come back to work with the passionate educators of the Fort Nelson School district to continue our conversation in strengths-based education. For the keynote, we wanted to back up a bit and look at the importance of connection… the importance of relationships.

We know we cannot teach a child without a connection. Talking about the importance of relationships is nothing new but sometimes we need a reminder of our WHY.  With the high volume of tasks, checklists and day to day duties in schools, our why (larger purpose) of making a difference through relationships can somehow get lost.  The session in Fort Nelson was designed to be a summary and a reminder of what is truly important in education.

The kids who need the most love

CC image from Madstreetz https://flic.kr/p/3n5Rik

Connecting with students who are disengaged, acting out, absent, closed down, or have almost given up in school can be very challenging. Sometimes students, no matter how much we seem to try, will continually shut us out and/or push us away. As Russell Barkley writes, “The kids who need the most LOVE will often ask for it in the most unloving ways.”  We must remember our why, stay the path through the bad and the good to connect with our kids that need it the most.

Connecting is more important now than ever. According to a 2011 study of youth done by the Public Health Agency of Canada, just over half of our grade 10 students feel that they belong and have a teacher that cares about them in school. It is difficult for me to hear this as I know how hard we work in education. How can almost half of our students not feel cared for and a sense of belonging? The question must me asked… knowing this, now what? We know the links between positive school environment and mental health and we know the impact we CAN have on our students so what are we doing about this as educators, schools and as a society?

I know there are many more but here are my “6 Keys To Connecting” – these keys are designed to create connections, moments, memories, and an overall positive school experience.

  1. Be Interested. Make the time. Listen. Build trust. Josh Shipp tells us that “To a child, trust is spelled T-I-M-E”.  We need to make the time to listen, get to know students, and build trust… and we must make this a priority. Spending just a few casual minutes a day or per class with a student that lacks connection can go a long way. Greet every child, every day. As students enter our schools and classrooms, acknowledge them. Say their name. Value them. Let them know “they matter”. Greeting a student is something that takes zero additional time but can have a lasting impact when done over time. Listen – truly listen. My kids remind me to “Listen with your eyes, Daddy”.  Take a moment to not listen to simply respond or solve something but to listen to… just listen. When you make the time, you listen, and show you care, you will build trust. When you have this trust, students will let you in to their stories and you can then better understand their behaviours and where they are coming from. This helps to meet them where they are at and help from there. We know we are busy but we must always make time to be interested.
  2. Start With Strengths. Theirs and yours. I have written extensively on this topic as I truly believe it can create significant transformations in school culture (watch a recent TEDx Talk from me on this).  If we find what we are looking for, what ARE we looking for? What do we see? Look for both the character strengths and the strengths of skill and then tap into these with our students. I believe that the best way to connect with a child is through his/her strengths. Rachel Macy Stafford reminds us that we have many butterflies in our school – those students who we regularly see fly and are beautiful in what they do. The challenge is to find the fireflies – those students who only shine under the right conditions. It is our job to create the conditions for these fireflies to also shine and show their beauty. When we know students’ strengths, we can tap into this and even place them in leadership roles to help bring out the best.  Not only do we need to look for the strengths in our students but we also need to use the strengths of ourselves. It is no secret that when people spend time in an area of strength, they are less depressed, less anxious, and have more joy in life. This is true in school as well – for students and staff. I encourage people to bring in their strengths to their lessons and also volunteer their time once in a while at lunch or before/after school with kids in an area of strength. There are few stronger connections you will make with kids than when you and the students are engaged in activities in an area of strength.
  3. Celebrate and Build on Sucess.  Many of our students who lack connection have gone through their school life on a “losing streak”. They have not experienced success for months or years. The thing about a losing streak is that it only takes one “win” to snap it. When we seek out the good and then find, capture, and share it, we can snap the streak and sometimes even start a new positive one. I am not a huge fan of public acknowledgement. I know it works for some people but I prefer a more private moment. When you see a positive in a student, acknowledge it privately with feedback and a pat on the back, a fist bump or just a message saying thank you and you appreciate the effort. With the access to technology, we can also capture this in a photo or video and share it with the student, his/her family and, depending on the student (as well as permissions), with a larger audience.
  4. Be Interesting. Be relevant. Be engaging. George Couros asks us, “Would YOU want to be in your class?”.  Telling kids they will “need this in the ‘real world'” doesn’t cut it. It needs to relevant right now and connected to their lives. This is the same for adults – it is very difficult to learn anything when we are disconnected from the purpose. We often take ourselves too seriously when we need to be more vulnerable, share who we are, and bring joy and passion into the classrooms (and other learning environments). As I have been told by my kids, it is time to “let it go” – laugh, smile, and take risks with our kids. I know there is a needed balance but the “never let them see you smile before Christmas” simply pushes kids away. In addition to making our own classrooms more relevant and engaging, we can look to doing more school-wide events that make overall school life more engaging for kids. We can also develop programs that are purposeful and relevant for students (ex. trades, arts, etc) that also tap into the strengths of students and staff. Students often see us as “teachers” or “principals” rather than who we are. Being an educator is a huge part of who I am but it does not define me – it is part of my story. By sharing my love of dogs, I always have kids bringing their dogs and new puppies to meet me. This is a connection developed just because I shared a little of who I am through a video when I started at my school.
  5. Create a Sense of Belonging.  Include. Value. Belonging and being part of a community is a need for ALL of us. Do all our kids feel they belong? Do all kids feel they are included for who they are (regardless of ability, gender, sexual orientation, colour, race, religion, income level, etc)?  How do we know? An inclusive school culture is so important and it is not simply about students with disabilities – inclusion is for all of us. Many behaviours are a result of a drive to belong. Work to create safe, inclusive environments in our schools. (Do we REALLY believe in inclusion?)
  6. Lead with the heart. Teach with an ethic of care. Students may not always be listening but they are always watching. How we teach becomes what we teach – we are always modeling what we believe through our words and actions. I understand the challenges we face but we must always do our best to ensure that the decisions we make must comes from the angle of what we believe is best for kids. As the late Rita Pierson said in her TED talk, “Every Child Needs a Champion”.  Why not you?

In the end, we need to start with these keys as individuals and also combine this with ideas and events that create more of positive culture as a school.  We cannot do this alone but we can start with one. We can start with just one of our students who seems to lack connection and make the time, learn his/her strengths, build on success, make it relevant, ensure they are included… all the while by leading with our heart.

6 Keys to Connecting With Students

Download a PDF of the summary slide.

How do YOU connect with students? What was missed? 

 

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8 Strategies to Bring Out the Best in Your Staff

IMG_2546As a school principal I am always reading leadership books and listening to podcasts on how to create the conditions for an effective organizational culture in schools. Each school and organization is different but I have appreciated the books by authors such as Dan Pink, Jim Collins, Steven Covey, Robin Sharma, Seth Godin and many others that have focused on the emotional aspect of organizations. Pink’s book “Drive” (based primarily on the research of Edward Deci and Richard Ryan) has been instrumental in helping me to work to create an environment that makes professional autonomy, mastery, and a sense of purpose at the core of what I can provide for staff members to help bring out the best.

An area that I continue to see having a large impact on organizational culture in school is strength-based leadership.  The idea is rather simple: encourage staff members in areas of strength as much as possible and watch them flourish. Educators are often highly criticized by the public (you will see that many governments do not follow the research referenced below when working with educators) so a strength-based lens really helps to create a more positive organizational culture that focuses primarily on what we CAN do rather than all the things we CANNOT do (yet).

My reading recently led me to some research that supports what I have observed actually works in education and this research was not conducted in the field of education. The Corporate Leadership Council surveyed over 19000 employees in 34 large companies (ex. Canon, Lego, LG, Lowe’s, H&R Block, Caterpillar, etc) in 27 countries to determine what are the key strategies to increase performance in the workplace.  The paper was released in 2002. It is a lengthy document (but well worth the read) so I have summarized what I believe are the 8 (alright, there are more) key points from the research. I am not a huge fan of quantitative data, but I believe there are some very important trends in this research. I have added my thoughts as they relate to the role of school and district administration (in italics).

Note: “The term “impact on performance” indicates a shift, either up or down, in the percentile rank of the employee” (p. 7a)

  1. Employee understanding of performance standards resulted in an increase of 36.1% in individual employee performance.  Providing clarity around what is expected in our schools is key to teacher and staff performance. I am not saying that principals decide these expectations but are we (principals and district leadership teams) asking our teachers and staff what quality instruction looks like? Is this clear to new and experienced staff members? Do we have a vision of instruction at our schools? On the other side of this performance management aspect, the use of ranking employees (sometimes done in the US through test scores) resulted in an extremely low increase of 0.1%.
  2. A culture that encourages risk-taking resulted in an increase of 38.9% in individual employee performance.  By promoting a risk-tolerant culture, employees are encouraged to push themselves beyond their current practice (p. 21a). How much of our school culture is based on compliance? Do we provide autonomy and time for teachers and staff to try new things and take risks?  How do we support this?
  3. Internal communication resulted in an increase of 34.4% in individual employee performance.  When employees were able to engage in effective communication with their peers, believed that management was sharing all relevant information, and felt they had a voice with management, performance significantly increased. Are principals and district leaders sharing all relevant information with teachers and staff? How is this information communicated? Are we facilitating time for collaboration and communication for staff members? Are we creating the conditions for teachers and staff members to be heard and feel they have a voice in our schools?  On the other side of performance culture was that “differential treatment of best and worst performers” (ex. bonuses for better performers and the weeding out of low performers) only resulted in an increase of 1.5%. “Weeding out underperformers and rewarding top performers does not in itself provide employees with information, resources, or experiences that directly improve their performance” (p. 21a).
  4. Helping find solutions to problems at work resulted in an increase of 23.7% in individual employee performance. Helping employees to attain needed information, resources, and technology resulted in an increase of 19.2%. Are we helping to make the job for teachers and staff members easier by solving problems and providing them with the needed tools?  I remember Chris Kennedy said to me, “it is our job to give good teachers the tools to become great”. I know our budgets are tight but do we provide enough resources to help our good get to great? On the other side of the manager-employee interaction aspect, “measuring employee performance and results” resulted in only a 5.6% increase while “making frequent changes to projects and assignments” resulted in a decrease of 27.8% in individual performance! Can we please move on from measuring and ranking teachers using test scores? How often do we ask people to shift the focus to a new goal, a new flavour for professional learning? Are our school and professional plans for one year or longer? Are we given the time to take our projects to completion?
  5. Emphasis on performance strengths (in formal reviews) resulted in an increase of 36.4% in individual performance while the emphasis on performance weaknesses resulted in a decrease of 26.8% in performance. (In addition, an emphasis on personality strengths resulted in an increase of 21.5% while an emphasis on personality weaknesses resulted in a decrease of 5.5%).  The swing from emphasizing performance strengths to emphasizing weaknesses results in a whopping 63.4% in performance! In our feedback to staff during evaluations, is the focus on strengths or weaknesses? Are we continually taking the time to acknowledge the strengths of our staff members? We always want to provide each other feedback for improvements, being “tough” or providing too much negative feedback can undermine the goal of the performance review.
  6. Providing fair and accurate informal feedback resulted in an increase of 39.1% in individual performance. Manager knowledge about employee performance resulted in an increase of 30.3%.  According to this research, fair and accurate feedback was the single largest driver of individual performance. How often are we in classrooms and follow up with informal fair and accurate feedback? In order for us to have knowledge of performance, we need to be in classrooms – how do we make this a priority? Instructional Rounds may be something to consider so feedback is not solely coming from admin.
  7. Providing informal feedback that helps employees do their jobs better resulted in an increase of 25.8% and emphasizing personality strengths in this feedback resulted in an increase of 22.3%.  Are we providing helpful feedback? Is there a relationship there that makes the presence in classrooms and informal feedback actually valuable? When we are in classrooms, does our presence and follow up feedback actually help or hinder performance? On the others side of informal feedback, when performance weaknesses were emphasized, performance actually decreased by 10.9%.
  8. Being provided with the opportunity to work on things you do best resulted in an increase of 28.8% in individual performance.  The opportunity to do things people do best “contributes more than any other on the job development or training opportunities to improve performance” (p. 43a). Do we know the strengths of our staff members? Are we aligning opportunities with these strengths? Are we encouraging leadership opportunities in areas that people do best?

Here is a summary of the best drivers of performance (resulting in increases of 25% of greater):

Source: Corporate Leadership Council 2002 Performance Management Survey.  http://bit.ly/1Q8rvmF

Source: Corporate Leadership Council 2002 Performance Management Survey. http://bit.ly/1Q8rvmF

Here is a summary of the worst drivers of performance (resulting in a decrease in performance):

Screen Shot 2015-11-08 at 10.13.07 PM

Source: Corporate Leadership Council 2002 Performance Management Survey. http://bit.ly/1Q8rvmF

For me as a principal, this challenges me to be better and continue to grow in the following ways:

  • Be in the classroom more often – not to “hover” or just to be there to provide informal feedback but to also find out what the strengths of staff members are and to determine the resources staff members need to be successful in their jobs. Often we need to provide ideas, feedback and needed resources, then simply get out of the way.
  • Make sure feedback (formal and informal) is fair and strength-based.
  • Ensure that staff members feel they can take risks in their classrooms and have the time/resources to support this. I need to also make sure that staff feel that I will support them if they take a risk and it does not go as planned.
  • Have more dialogue with staff around creating clarity of what effective instruction looks like. Yes, there are many ways of teaching but are there certain characteristics that we should be striving for in our schools?  This needs to be a staff discussion and not a principal-driven expectation. I often hear that the principal needs to be the “instructional leader” which I believe is flawed. As a principal, I teach only a small amount and I think that we need many leaders of instruction on staff and the principal needs to be a part of this… with teachers. Staff should drive the conversation on clarity of expectations in our classrooms and it is up to us (as admin) to create the conditions for staff to be supported to meet these expectations in the classrooms.
  • Make time for effective communication. This involves helping to ensure there is effective communication between staff members, making sure I share all relevant information (and build trust with transparency), and actually take the time to LISTEN to staff members.
  • Provide leadership opportunities in areas of strength for staff members.

When I look at the above list, as a teacher, it seems these were also goals for me with students and the classroom community. Although this research is not from the field of education, it was timely for me but I also wonder what was missed from this? What other ideas and areas (particularly in education) can help create a “high-performing workplace” in our schools? As I strive to grow in this area I would appreciate thoughts from teachers, admin, as well as people in other fields.  How do we create the conditions that bring out the best in the educators in our schools?

@chriswejr

 

 

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We Find What We Look For In Our Students – So What Do We See?

CC Image by Ryan Haddad https://flic.kr/p/inZ5S

CC Image adapted from Ryan Haddad https://flic.kr/p/inZ5S

When we look at our students with struggles, what do we see? The following video is an incredible story of how a teacher/professor became so frustrated with a student for sleeping in his class… that he actually asked him why.

We find what we are looking for.  If we look and see a “sleeper” in class, we will see a student with no hope, no potential, and one that is as disengaged as it gets. However, if we look through a different lens, a lens of an inquiring mind, we may see there is untapped genius just waiting to come out.  Check out this must watch video:

This educator could have looked at this student as simply a sleeper and written him off like many others had before. Instead, he chose to go deeper and ask the important questions about what the behaviour was telling him and what actions were resulting in this behaviour.  When he did this, instead of looking for deficits, he found strength… he found passion.

Becuase he asked “why” and looked for this strength, he was able to work with this “sleeper” to create a game that changes lives. So many of us have been touched by the awful disease that is Alzheimers.  Michael Wesch was able to create the condition for his student, David Dechant, to flourish. Dechant and Wesch created a team of students who then worked with residents of the Meadowlark Hills continuing care retirement facility to create a game that would keep memories alive. The students listened, scanned old photos, read journals and diaries and used all of these to create a game for the residents – a game that would help them to remember for a brief moment their life with their significant other, their home, and the many stories that made them who they are. Had this teacher seen his student only for his deficits, this life changing use of technology would not have happened.

Watch the trailer for this life-changing game, “Falling Up – an Interactive Empathy Game” at the bottom of this post.

At our staff meeting this week, I shared these two videos.  I shared these videos because these capture my WHY of educational change. We need to continue to change education so students like David (“the sleeper”) no longer go through our education system learning all the things they cannot do and very few things they actually can do. We need to change so we can tap into the interests of our students, bring out their creative strengths, and use these to help them lead a worthwhile life. I recall as a high school teacher hearing parents tell their kids, “just get through school.. then you will be fine”. If we bring more of our students’ strengths into the school, not only will they “get through school”, they will have a positive identity as a learner and often flourish in an education that is more meaningful and relevant.

We find what we look for. What do YOU see in your students? Are you tapping into those strengths within?

Thank you to George Couros who recently wrote about this video in his great post, “Finding the Genius”.

 

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Take the Lids Off Kids… and Watch ’em Shine!

Image donated from Lindsay Helms Photography

Image donated from Lindsay Helms Photography www.lindsayhelmsphotography.com

As I walk in and out of classrooms this week (the first week for our students with their 2015-16 teacher), I love seeing the “about me” activities. There is never an easier time to strike up conversations with kids than when they are sharing something about their culture, family, strengths, and interests.  The harder part is getting a word in with them and moving around to talk to more kids as so many love to share when this is the focus.

Last week we had Marika van Dommelen, from the Rick Hansen Foundation, come and speak to our kids about accessibility and inclusion. As a woman with spina bifida, she shared how, growing up, many doors were closed for her as she was told that she would never swim, never drive, never have kids, and never complete a “regular” education. Her family fought hard to keep these doors open for her as she said they focused on all that she COULD DO instead of what she could not do. Years later, she has proven everyone wrong and opened all those doors that were once closed by adults close to her as a child.

It was yet another reminder of how often we respond to a child’s struggles and, although unintended, possibly hold kids back from success in an area of strength. Chief Marilyn Gabriel of the Kwantlen First Nation recently said to our admin team,

“The role of our elders is to look for that gift in our children… and then work to develop and nurture this gift so they can become our artists, nurses, singers, and teachers.”

It is our job as teachers to not only work to help areas of student struggle but also work to bring out the gifts and strengths that lie within.

Kids flourish when they are given the chance to work in an area of strength. They rise up when asked to lead. Yet, when a child is misbehaving, our first reaction is often to close the doors… to put a lid on the student. We take away “privileges” that are possible strengths like PE, play time at recess, extra-curricular activities, and helping out in other classes. Of course, there must be (logical) consequences for misbehaviours but maybe we aren’t looking at the bigger picture or maybe we are looking through the wrong lens. What if there were consequences for behaviours and ALSO the opportunity for students to lead in areas of strength? What if a child’s identity was able to positively shift based on the opportunity to work in an area of strength?

I have seen this over and over again – when kids are placed in leadership roles in a school, they always rise up.  Students with “behaviour problems” become our tech crew, our big buddies, our gardeners, and our own “Mr. Muscles’ Moving Company”. Their identity as a student changes. They no longer see themselves as a “problem” but instead see themselves as worthy and even a positive leader.

If a child is struggling, don’t close the doors and take their strengths away. Schedule time in each day/week for students to be able to use their strengths in such a way that their behaviour has no impact on whether or not they get to do this important leadership work.

As educators and parents, it IS our job to bring out what is within… so the question is: what are we bringing out? This year, let’s work to bring out the strengths in our students. Take the lids off kids… and watch em shine!

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Through a Child’s Eyes… It Was the Best Day Ever

IMG_0644As a parent of twin four-year-olds and a principal of an elementary school, there are times when I look back with disappointment in the way I responded impatiently or somewhat disrespectfully to my kids and/or students. As I lay calmly in bed later at night, I think, “why did I respond like that? It really wasn’t a big deal, but I made it into a big deal simply due to frustration. Why can’t be better at…”

We can be so critical of ourselves. I see my wife at home as well as some staff members at school who are often very hard on themselves when reflecting on their day spent with kids. It is so easy for us to see the negatives… to see all that went wrong in a day. I am not saying it isn’t important to look back with a critical eye but far too often the negatives become the focus.

I recall observing a teacher do a fantastic science lesson that had students moving, engaging with others, reflecting, and creating. Kids loved it! When I asked the teacher how she thought it went, she listed off all the things that went wrong in her mind. That is far from what I saw. What we see depends on what we look for. If we look for the positives and strengths, we will find them; unfortunately, we too often look for all the problems. We need to see both but we also need to do a better job of seeing the strengths.

A few months ago, I was away for a few days and I texted my wife and asked how the day was. She said that our girls had a really rough day filled with meltdowns, tears, fights, and frustration. I felt for her as I can only imagine how hard it is for my wife to run her business and look after twin preschoolers by herself… especially during a day full of meltdowns and tears. The interesting thing was that when I Facetimed my girls at bedtime, it was a very different story of the day.  They eagerly told me they went for a bike ride, they swam, they baked cookies, they read stories… and they told me it was “The Best. Day. Ever!!!”.

Simple moments that we may take for granted can be important memories for our kids. I need to remind myself to take the time to look back with a more positive lens so we, as adults, can also smile at these moments. We know we will look back years from now and smile… the challenge is to do this now.

Teaching is incredibly difficult. Parenting is incredibly difficult. But these are the best “jobs” in the world… because, as teachers and parents, we have the power and the opportunity to possibly make a child’s day “the best day ever”.

To all the educators and parents/families out there, have a wonderful school year and here’s to making many days the “best day ever”.

Thank you to our Superintendent, Suzanne Hoffman, for reminding me of this by showing the following film at our summer admin meeting. Take 4 minutes and watch this powerful short film, “To A Child, Love is Spelled T-I-M-E“. #grabthekleenex

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Let’s Rethink “Kindergarten Readiness”

A great family moment. Skating together on their own for the first time.

A great family moment. Skating together on their own for the first time.

Considering it is kindergarten registration at our school next week, I wanted to share my personal thoughts.

I have never taught kindergarten nor have I ever run a preschool program.  I have been an elementary educator for 8 years and am now a father of two wonderful girls that so many people think we should be getting them ready for kindergarten.  I read so much from childcare “experts” that push parents to get their kids “kindergarten ready” and this often focuses on skills like letter recognition, counting, colouring, sitting still, etc.  Preschools and daycare centres market themselves as the “best places to get your child ready for kindergarten”.  Parents feel the need to give their kids the edge by getting their children into the “best preschools”.  (I LOVE the preschool our kids go to… not because they are focused on academics but because they love and care for our kids and give them an opportunity to be happy learning and exploring with others – and to be clear, I don’t blame preschools for marketing themselves – they are a small business and often must do what the market demands).

When did we “realize” that pushing children to learn outside the home at a young age best prepared them for kindergarten? I have yet to meet a kindergarten teacher (and I have had the privilege of meeting some amazing ones) that says to a parent that their child should have this ideal list of skills prior to entering kindergarten.  Yet, so many articles say “kindergarten teachers all want…”.  What message does this send to parents if we say a child should know how to print and spell their name and their child comes to school not knowing how to do this?  “Thank you for bringing your child to our school… but she cannot print her name so you have failed as a parent to get your child ready for kindergarten.”  We would never say this but how many parents feel this? How many parents are so stressed out to get their child ready for kindergarten that they miss out on the wonderful moments of love, exploration, curiosity, and play?

A kindergarten teacher said to me, “The only thing I ask of parents is that they give their child all the love and care they can provide… I will teach them once they arrive. It is up to me to be ready for your child”.  Of course we want to encourage read alouds, exploration, outdoor play and so many other joyous parts of being a parent; however, we don’t need (as parents) to feel pressured to sit at the table going through a kindergarten readiness workbook trying to ensure our kids learn how to sit still and do worksheets so they have a better chance of “graduating” from kindergarten.

As a parent, I have been blown away by the constant comparatives of our children – percentile scores, toilet training (some call it the real life “pissing contest”) and other quests to achieve milestones earlier than the “norm” (who’s Norm?).  Parents are constantly inundated with marketing ploys and information to give their child the “edge”.  I get it – we want our kids to be successful.  I also know that there is such strength in parent/family attachment.  I worry that the pressure to give kids an edge actually affects parent attachment in our kids.  Through pressure to get kids involved and schedule them in activities so much, we actually encourage attachment to someone else and take time away from family time… time which we will never get back.  I am not saying we don’t get our kids involved in activities they enjoy; I am saying let’s do this for the right reasons.

The current reality for many of our families is that both parents work.  This makes time with family that much more important.  I never want to tell parents what to do but I feel that we need to relax a bit and stop worrying so much about giving our kids an edge and preparing them for kindergarten.  Education is a life-long journey and the years of parenting kids seems to fly by at an incredible rate.  Let’s give parents a break from the stress of always being told what to do to be the “best parent”.  Let’s stop forcing families to constantly compare the development of their “baby” to some arbitrary “ideal” academic standard for preschool aged children.  Let’s rethink the pressure of things like “kindergarten readiness” and instead promote ways that families can spend more time together playing, reading, imagining, exploring, and living in that moment… because we all know how quickly these moments pass.

I would love your thoughts on this… as I am still trying to figure things out for myself as an educator and a parent.

A plug for my friend Scott Bedley who, along with his brother Tim, have created an opportunity to start a conversation around the importance of play.  February 4th is Global School Play Day and this is a great kick off to encourage schools and families to embrace the joys of creativity, exploration, friendships, and learning.  It is a reminder to put down the devices, put aside the schedules and be in the moment.